Citizens Advice urges action after small supplier generates record complaints[...]
The gas and electricity giant received 9,000 complaints for every 100,000 customers on its books last year[...]
Citizens Advice said it received more than 9,000 complaints per 100,000 customers[...]
The small supplier received the worst complaints score ever recorded by Citizens Advice at more than 9,000 per 100,000 customers.[...]
The energy regulator has extended its ban on small energy supplier Iresa taking on new customers after the firm failed to resolve customer service issues.[...]
Iresa Energy has been named the worst energy company for customer service amid record complaint levels.[...]
Iresa Energy is a step closer to having its supplier licence revoked as it has not managed to resolve all its customer service failings since Ofgem imposed a temporary ban in March.[...]

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